Common questions and support documentation

• I've noticed an error on the site, who can I contact to let them know?
• Can I buy locally from a distributor?
• Will I receive a confirmation email once I have placed my order online?
• Do I have to keep my Order Confirmation email?
• How do I make an exchange?
• Where is my order?
• Are your products tested on animals and are they safe for the environment?
• What if my parcel has been 'returned to sender'?
• How do I remove an item from my cart?
• I have a referral discount, how do I use it?

Browse all articles

• Delivery Policy
• Returns Policy